FAQ's

Frequently asked questions

For what age group are the books in the Daffi and Friends series?


All books in the Daffi and Friends book series are for ages 6-8.




How long will it take for me to receive my new book?


Books usually take about 5-7 days to be delivered. However, circumstances beyond our control may cause delivery delays, which is never fun. If after 2 weeks you still have not received your book purchase, please email us at hello@sandfishpublishing.com with your order number so we can track your purchase and resolve the issue as quickly as possible.




My children loved your book! How do we receive updates on when the next one will be available?


That's wonderful, thank you! You can join our mailling list by simply scrolling to the bottom of this page and filling out your name and email address.




Do you have a refund policy?


Yes, we do. We hope you will enjoy the books we have available, however, if for some reason you and your little ones are not satisfied with your purchase, we are more than happy to give you a refund. We just ask that you make your refund request within 2 weeks of receiving your order, and you give the book to a child who may enjoy it. No returns necessary!




Can I have my book(s) signed by the author?


Absolutely! When ordering at checkout, go to the box where it says, "Leave a note here" and let us know you would like your book signed by the author!





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© 2020 by Anna Gilchrist