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FAQ's
Frequently asked questions
Books usually take about 5-7 days to be delivered.
However, circumstances beyond our control may cause delivery delays, which is never fun.
If after 2 weeks you still have not received your book purchase, please email us at hello@sandfishpublishing.com with your order number so we can track your purchase and resolve the issue as quickly as possible.
Yes, we do. We hope you will enjoy the books we have available, however, if for some reason you and your little ones are not satisfied with your purchase, we are more than happy to give you a refund. We just ask that you make your refund request within 2 weeks of receiving your order, and you give the book to a child who may enjoy it. No returns necessary!
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